Contact Us

Do you have any questions?

We are here to help. Whether you have questions about your order, need assistance with a product, or want to get in touch, our team is ready to assist you.

How to Reach Us

Email: info@puffelbag.com

Customer Support Hours: Monday to Friday | 9 AM to 6 PM EST

We strive to respond to all inquiries within 12 hours. If you have not received a response, please check your spam folder or resend your message.

Frequently Asked Questions

For quick answers, visit our FAQ page where you will find details about shipping, returns, and product care.

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Thank you for choosing Puffel where style meets function.

Free shipping

Free insured shipping to the US.

90 Day Returns

We offer a 90 day return policy.

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